Would you pay for tech support online?

I own a small technology consulting company and have several local customers that I assist on a regular basis, but I am looking to expand to the internet.

My question is, would you pay for tech support via Paypal for computer questions?

I have been a Database Specialist for 6 years for a major US Corporation.

P.S. I will answer one tech related question for the top three best answers for free :)

No,

I don't know you -- but I am probably smarter than you, as I have physical access to the machine.

No. You'd be competing against programmers in India and China who will beat you on price.

Sure I would, depending on the price. You may get a lot of people interested but would they pay your rate?
Ask your friends if they would pay you?
Also depends on who your market your service to.

I wouldn't, but I know some people who would rather do that than learn themselves how to troubleshoot and fix their software. I guess you would do alright with it.

Good luck on your business!

ok lets see how smart you are i have a pc that locks up only on line changed browsers memory video cards reboot pc. and it still does it

I think you should break charges into different categories. For instance...
Yearly Consulting Maintenance- 2,500.00
Bi-Yearly- 1,500.00
Monthly- 250.00
Weekly- 80.00
24 Hours- 25.00

I have a maintenance agreement with a software package that I my company bought as a add on for technical questions. It cost 800.00 yearly, and is convenient when needed. Good Luck!

Tags

　　ERP 　　CRM 　　Application Development 　　Software Consulting 　　Software Development 　　Information Technology 　　Technology Consulting 　　Project Training 　　Project Team 　　Project Control 　　Project Risk 　　Project Tools

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