Internosis - knowledge management,ecommerce and project consulting
*Home>>>Project Manager

When a manager says "disappointed", "frustrated", and "concerned" .. what does that mean in manager speak?


Our project team is in trouble for a decision we made, and our manager sent us little emails expressing how upset we made her by not getting her approval on the key part that she disagrees with. How do these words differ? I know the definitions, we are trying to figure out who the manager likes best and least.

One person ... "I am concerned that you made the choice..."
One person ... "I am disappointed that you decided to ...."
One person ... "I am frustrated that you chose to ..."

Obviously, they all mean that she is annoyed, but we are looking at the nuances.

When I am unhappy with things and use the following words with staff, this is what I mean;

Concerned - I use this when a staff member does something that they knew they shouldn't have or should have known better.

Disappointed - I use this when a staff member does something that I thought they would have known better but obviously didn't.

Frustrated - I use this when a staff member continuously makes mistakes or judgements and doesn't learn from them and I don't know what to do about their performance.

1. What was he logic you used to come to this choice, who decided this?
2.This is not what I told you to do- are you listening
3. This is not how I would have handled the situation, why didn't you come to me for assistance?

This is how I would decode the words she used. In general, yes she is annoyed, and apparently wanted you to come to her for your decision, because no matter what you decided you may have been wrong if you did not ask her first.

Person 1: She did not like the option but it is probable ok if the person can deliver it.

Person 2: She was not happy.

Person 3: She was extremely not happy. Must be something she had warned about but this person continue to do it.

Like mom said, it is time for your team to sit down with her.

I would say that the second person is in the least of trouble but the third should be worried! when she says she's disappointed she was obviously expecting the most of this person, but when she goes "frustrated"...I think this is definitely not good.
good luck to u all

It sounds like she is extremely unhappy with all of your decisions. I don't really see much in the way of nuances.

I think it's time for the team to sit down with her and hash this out.

It means if you don't come up with better ideas or understand exactly what it is she is looking for, your jobs may be in jeopardy down the road.

Looks like the entire team is getting fired! lol

Tags
  Project Control   Project Risk   Project Tools   Project Software   Project Planning   Project Consulting   Project Manager   Project Management   Microsoft Project   Knowledge Solution   Knowledge System   Knowledge Transfer
Related information
  • Definitions of project team members. Do you agree

    You are surely PTM. Can I join your team?

    ...
  • President Reagan spoke of the necessity for "verification". For a safety-critical project would there need to

    I think it's both... you can't proceed to a verification if the system doesn't offer verifiability.

    ...
  • Will I still have the rights to the copyright if i hire a movie producer?

    You copyright the screenplay first and hold the rights that way. You pay everyone as the film goes along and any bonuses after the release (if that is in the contract. You do have a contract with e...

  • Salary copenhagen?

    Hi uncommon First of all you should contact the Danish Union of IT professionals, Prosa, and ask for their advise. (They will be more than willing to help because they don't want foreigners t...

  • Work - I can't do a thing without making my manager mad with me.?

    U have two choices look for another job and start all over again or stay at your current job and deal with it until they promote you. But either ways the decision is up to you. Good luck

    ...
  • Problems with extension - whose fault is this?

    That would depend on whether you hired a general contractor who then subcontracted the jobs out, or if you hired everyone yourself piecemeal. If a general contractor hires all the subs, he is re...

  • What to do when another manager (not your boss but still above you) screams at you and is generally evil?

    Take the professional "kiss my a$$" route. When your predecessor delivers unsolicited instruction or advise, simply state in a very polite and professional manner, " That might just ...

  • Looking for a guy called dennis who was at the titanium bar gold coast sat nite aug 2. great bod. great smile

    to get the right answer you must ask the right question, or at least ask a question. so what is your question??

    ...
  •  

    Categories--Copyright/IP Policy--Contact Webmaster