Any advice on freight consultants?

I have a small single store business and am considering using Parcel Management Group (a freight consulting company) to lower my inbound and outbound shipping costs. Has anyone used a freight consultant in their business before? Was it beneficial? Would you recommend it? What do I need to know?

They operate on a profit based commission. PMG takes a 25% commission on my savings based on better rates they obtain for me.

I'm not sure if this helps...I had a similar situation where they find vendors for my bus. and (if I remember correctly) they got paid x % commission on the savings too...

On the surface it looks promising...they save you $10 and get $2.50...
I'd watch out for...
1. What if THEIR vendors don't perform like you want, do you have any recourse?
2. Extra Fees, registration, dues like monthly or yearly; There goes the savings.
3. Are you bound to any contract? that you can get out of? Personally I wouldn't engage into a contract, but that's me.
4. Collusion, like with their vendors inflating numbers etc.
Hope this helps.

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